Privacy policy

Last updated: March 2, 2026

Almora Bags operates this website and online store to provide customers with a secure and seamless shopping experience. Our store is powered by Shopify, which enables us to offer our products and services efficiently and securely.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or communicate with us.

By using our website and services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number

Payment Information

  • Payment details (processed securely through third-party payment providers)
  • Transaction confirmations

Note: Almora Bags does not store full credit card information.

Account Information

  • Username and password
  • Order history
  • Preferences and account settings

Order & Transaction Information

  • Products viewed or added to cart
  • Purchases, returns, and exchanges

Device & Usage Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and browsing activity

2. How We Collect Information

We collect personal information:

  • Directly from you when you create an account, place an order, or contact us
  • Automatically through cookies and tracking technologies
  • From Shopify and trusted service providers that help operate our store

3. How We Use Your Information

We use your personal information to:

Provide and Improve Our Services

  • Process payments and fulfill orders
  • Arrange shipping and manage returns
  • Maintain your account
  • Personalize your shopping experience

Customer Support

  • Respond to inquiries
  • Provide order updates and assistance

Marketing & Promotions

  • Send promotional emails (you may unsubscribe at any time)
  • Display relevant advertisements based on your browsing activity

Security & Fraud Prevention

  • Detect and prevent fraudulent activity
  • Protect our customers and website

Legal Compliance

  • Comply with applicable laws
  • Respond to lawful requests and regulatory obligations

4. Sharing of Information

We may share your information with:

  • Shopify (our hosting platform)
  • Payment processors
  • Shipping and fulfillment partners
  • Marketing and analytics providers
  • Legal authorities where required by law

We do not sell your personal information.

5. Shopify

Our services are hosted by Shopify. Shopify may collect and process personal information related to your access to and use of our website in order to provide and improve its services.

Information you submit may be transferred to Shopify and third-party providers located in countries outside your residence. Shopify may also process data through enhanced platform features that analyze interactions across its network.

In such cases, Shopify is responsible for handling requests related to personal data it processes. For more information, please review Shopify’s Privacy Policy at:
https://privacy.shopify.com

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Deliver targeted advertisements

You may disable cookies through your browser settings, though doing so may affect certain website features.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure. We encourage customers to protect their login credentials and avoid sharing passwords.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access your data
  • The right to correct inaccurate information
  • The right to request deletion
  • The right to object to certain processing
  • The right to withdraw marketing consent
  • The right to data portability
  • The right to opt out of targeted advertising

You may exercise these rights by contacting us.

We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising your privacy rights.

To learn more about how Shopify processes data or to exercise rights related to Shopify’s processing, please visit:
https://privacy.shopify.com

10. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

11. International Data Transfers

Your personal information may be processed outside your country of residence. Where required, appropriate safeguards are implemented to protect your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

📧 Email: almorabags@gmail.com
📱 WhatsApp: +44 7498 651483